After Care Instructions




Appointment & Cancellation Policy

In order to provide you and other clients with excellent customer service and access to appointments during peak times, we have a firm cancellation policy. Please see below. 
Cancellations: Your appointment is reserved just for you. A late cancellation or missed visit leaves a hole in the provider’s day that could have been filled by another client. As such, we require a strict 24 hour notice for any cancellation or change to all skincare and injectable services. For permanent cosmetics and scalp micropigmentation appointments, a 48 hour notice is required. Clients who fail to provide us notice within the above timeframe or miss their appointment will be charged a cancellation fee: $100 for skincare services, consultations, and follow up appointments (2 week Botox touch up, 30-60 day permanent makeup touch up); and $200 for injectables, permanent cosmetics, and scalp micropigmentation appointments. NO EXCEPTIONS.
Late Arrivals: Arriving late deprives you of valuable treatment time. To avoid delaying our next clients, your treatment will end at its scheduled time and you will be held responsible for the full treatment cost. We reserve the right to refuse service if a client is more than 15 minutes late to the scheduled appointment time, and the late cancellation fee will be charged.
In order to reserve your appointment, a credit card must be held on file. We use a secured software system and no one ever has direct access to your full credit card information.