Laguna Med Spa

Client Information

Service

Contraindications

Botox / Dysport (Neurotoxins)

Pregnancy or breastfeeding
Active infection at injection site
Neuromuscular disorders (Myasthenia Gravis, ALS, Lambert-Eaton)
Allergy to botulinum toxin or components (e.g., albumin)
Bleeding disorders / anticoagulant therapy (relative)
Unrealistic expectations / body dysmorphia

SkinVive (HA microdroplet injectable for hydration/skin quality)

Pregnancy or breastfeeding
Active skin infection, rash, or sores in area
Severe allergies or anaphylaxis history
Allergy to HA or lidocaine (if included in product)
Bleeding disorders / anticoagulant therapy
Autoimmune disorders

HA Fillers (Juvederm, Restylane, etc.)

Pregnancy or breastfeeding
Active infection or inflammation in area
Severe allergies or anaphylaxis history
Allergy to lidocaine (if in product) or HA filler
Autoimmune conditions (lupus, psoriasis, vitiligo, alopecia, etc.)
Bleeding disorders / anticoagulants
History of keloids or hypertrophic scarring
Unrealistic expectations / body dysmorphia

CO2 Deka / CoolPeel

Pregnancy or breastfeeding
Active infection (herpes, bacterial, fungal)
Open wounds, eczema, psoriasis in area
Accutane in past 6–12 months
History of keloid/hypertrophic scarring
Photosensitivity disorders/medications
Recent sun tanning/ self tanner
Fitzpatrick V–VI (higher PIH risk)
Poor healing/uncontrolled diabetes
Retinoids or NSAIDS
RA Meds/Biologics (need clearance)
Medications containing Gold

Sculptra (Poly-L-Lactic Acid)

Pregnancy or breastfeeding
Active skin infection, sores, or inflammation in area
History of keloid or hypertrophic scarring
Allergy to Poly-L-Lactic Acid or Vicryl Sutures
Autoimmune conditions like Ehler-Danlos Syndrome (requires MD clearance)
Immunocompromised status
Unrealistic expectations / body dysmorphia

PDGF (Growth Factor / PRP-based treatments)

Pregnancy or breastfeeding
Platelet disorders, blood cancers, or low platelet count
Active infection in area
Current anticoagulant therapy or blood-thinning disorders
Severe anemia
Active systemic disease (cancer, sepsis, autoimmune flare)

Morpheus8 (RF Microneedling)

Pregnancy or breastfeeding
Active acne, herpes, or skin infection
Open wounds or recent trauma
History of keloids
Blood clotting disorders / anticoagulants
Accutane in last 6–12 months
Uncontrolled diabetes
Eczema, psoriasis, rosacea flare
Autoimmune conditions (lupus, psoriasis, vitiligo, alopecia, etc.)
Pacemaker or internal defibrillator
Metal implants in treatment area
Severe systemic illness or immune disorders
Excessive skin laxity (minimal expected benefit)
Retinoids or NSAIDS

Microneedling

Pregnancy or breastfeeding
Active acne, herpes, or skin infection
Open wounds or recent trauma
History of keloids
Blood clotting disorders / anticoagulants
Accutane in last 6–12 months
Uncontrolled diabetes
Eczema, psoriasis, rosacea flare
Autoimmune conditions (lupus, psoriasis, vitiligo, alopecia, etc.)
Retinoids or NSAIDS
Chemotherapy or Radiation

Skin Classic (Electrodesiccation)

Pregnancy or breastfeeding
Pacemaker or defibrillator
Active infection or open wounds in area
Suspicious or malignant lesions (must be cleared by physician)
Bleeding disorders or anticoagulant therapy
Uncontrolled diabetes or poor healing conditions
Keloid-prone skin

Laser Hair Removal

Pregnancy or breastfeeding
Recent sun exposure or tanning
Active infection, wounds, or rash
Photosensitizing medications (tetracycline, doxycycline, etc.)
Very light blonde/white/red hair (ineffective)
History of keloids
Suspicious lesions or skin cancer history
Autoimmune conditions (lupus, psoriasis, vitiligo, alopecia, etc.)
Self tanner
Retinoids or NSAIDS

IPL (Intense Pulsed Light)

Pregnancy or breastfeeding
Active infection, rash, or wounds in area
Photosensitizing medications (Accutane within 6–12 months, tetracyclines, etc.)
Recent sunburn/tanning or self-tanner
History of keloids or poor healing
Skin cancer or suspicious lesions
Fitzpatrick skin type V–VI (risk of burns/PIH)
Self tanner
Autoimmune conditions (lupus, psoriasis, vitiligo, alopecia, etc.)
Hydroquinone or retinoids
Chemotherapy or Radiation

Powder Brow (Permanent Makeup)

Pregnancy or breastfeeding
Blood-borne diseases (HIV, Hepatitis)
Active skin infections in brow area (herpes, bacterial, fungal)
Uncontrolled diabetes
Blood clotting disorders or anticoagulant therapy
History of keloids or hypertrophic scarring
Skin cancer or suspicious lesions in area
Active chemotherapy or radiation treatments
Epilepsy (risk during procedure)
Accutane (within last 6–12 months)
Severe allergies to pigments, lidocaine, or topical numbing agents
Autoimmune conditions (lupus, psoriasis, vitiligo, alopecia, etc.)
Recent Botox, filler, or brow cosmetic treatments (must wait at least 2–4 weeks)
Excessively oily skin (may affect pigment retention)
Eczema, dermatitis, or psoriasis in brow area
History of poor wound healing
Use of retinol, glycolic acid, or other skin-thinning products (stop 1–2 weeks before)

Teeth Whitening

Pregnancy or breastfeeding
Children under 16
Dental restorations in treatment area (crowns, veneers, bonding won’t whiten)
Active cavities, gum disease, exposed roots, oral infections
Severe tooth sensitivity or enamel erosion
Allergy to peroxide/whitening agents

Instructions

Pre-Care

Botox / Dysport (Neurotoxins)

Avoid alcohol, aspirin, NSAIDs, fish oil, vitamin E, and herbal blood thinners 24 hrs before.
Do not schedule if you are pregnant, breastfeeding, or sick.
Arrive with clean skin, free of makeup.
Eat a small meal before to avoid lightheadedness.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

SkinVive (HA microdroplet injectable for hydration/skin quality)

Avoid alcohol, aspirin, NSAIDs, fish oil, and vitamin E for 24–48 hrs before.
Do not schedule if you have an active infection, cold sore, or are sick.
Arrive with clean skin, no makeup or lotions.
Consider taking arnica or bromelain 2–3 days before to help reduce bruising.
Arrive with clean, makeup-free skin.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

HA Fillers (Juvederm, Restylane, etc.)

Avoid alcohol, aspirin, NSAIDs, fish oil, and vitamin E for 24–48 hrs before.
Do not schedule if you have an active infection, cold sore, or are sick.
Arrive with clean skin, no makeup or lotions.
Consider taking arnica or bromelain 2–3 days before to help reduce bruising.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

CoolPeel or CO2 Laser Treatment (Tetra Pro)

Thank you for choosing us for your CoolPeel or CO2 laser treatment! To ensure the best results and minimize risks.

Please follow these pre-care instructions carefully (PDF).

Sculptra (Poly-L-Lactic Acid)

Avoid alcohol, aspirin, NSAIDs, fish oil, and vitamin E 24–48 hrs before.
Arrive with clean skin, no makeup.
Do not schedule if you have an active infection or cold sore.
Consider starting arnica 2–3 days before to minimize bruising.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

PDGF (Growth Factor / PRP-based treatments)

Stay hydrated for several days before your appointment.
Eat a healthy meal before (blood draw required).
Avoid alcohol, aspirin, NSAIDs, and blood thinners 24 hrs before.
Do not schedule if you are sick or on antibiotics.
Consider taking arnica or bromelain 2–3 days before to help reduce bruising.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.
Skin Classic (Electrodesiccation)

Morpheus8 (RF Microneedling)

Avoid sun exposure, tanning, and self-tanners for 1 week.
Stop retinoids, glycolics, and harsh exfoliants 3–5 days prior.
Start using Alastin Nectar 2 weeks prior.
Avoid NSAIDs, aspirin, fish oil, vitamin E, and alcohol 24 hrs prior (to reduce bruising).
Arrive with clean skin, free of makeup and lotions.
Hydrate well in the days leading up to your appointment.
Remove all metal jewelry in the treatment area.
Avoid filler or Botox in the treatment area for 2 weeks before.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

Microneedling

Avoid sun exposure, tanning, and self-tanners for 1 week.
Stop retinoids, glycolics, and harsh exfoliants 3–5 days prior.
Start using Alastin Nectar 2 weeks prior.
Avoid NSAIDs, aspirin, fish oil, vitamin E, and alcohol 24 hrs prior (to reduce bruising).
Arrive with clean skin, free of makeup and lotions.
Hydrate well in the days leading up to your appointment.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

Skin Classic (Electrodesiccation)

Avoid tanning, sunburn, or retinoids for 1 week before.
Arrive with clean skin (no makeup, lotions, or sunscreen on area).
Stop blood thinners 24 hrs before (if approved by a prescribing doctor).
Shave treatment area if hair is present (no waxing or depilatories).

Laser Hair Removal

Shave the treatment area 48 hrs before appointment.
Avoid waxing, plucking, or threading for 4 weeks prior (shaving only).
Discontinue antibiotics or photosensitizing meds (as directed by provider).
No tanning or self-tanners for 3–4 weeks.
Avoid retinoids, glycolics, and exfoliants 5–7 days before.
Arrive with clean skin (no makeup, deodorant, lotion, or perfume on area).

IPL (Intense Pulsed Light)

Avoid sun exposure, tanning beds, and self-tanner for at least 2 weeks.
Stop retinoids, glycolic acid, benzoyl peroxide, and other exfoliants 3–5 days prior.
Discontinue antibiotics or photosensitizing meds (as directed by provider).
Arrive with clean skin (no makeup, lotion, or deodorant on treatment area).
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

Powder Brow (Permanent Makeup)

Avoid alcohol, caffeine, aspirin, NSAIDs, and blood thinners for 24 hrs before.
No tanning, sunburns, or chemical peels 2 weeks before.
Stop retinoids, AHAs, and exfoliants 1 week prior.
Do not schedule within 2 weeks of Botox/fillers around the brow area.
Wash hair the morning of (you must keep brows dry for 7 days after).
Arrive with clean, makeup-free skin.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

Teeth Whitening

Don’t brush or floss 4 hours before an appointment.
Avoid coffee, tea, red wine, and smoking 24 hrs prior.
Take ibuprofen or acetaminophen if you are prone to tooth sensitivity.
Eat before treatment (so you’re not hungry during).

Chemical Peel

Avoid sun exposure, tanning beds, and self-tanner for 2 weeks prior.
Discontinue retinol, retinoids, glycolic acid, salicylic acid, benzoyl peroxide, and other exfoliating products for 5-7 days before.
Do not schedule if you have an active cold sore, skin infection, or open lesions.
Avoid waxing, threading, or depilatories in the treatment area for 5–7 days prior.
If you have a history of cold sores, notify your provider — you may need a preventative prescription.
Arrive with clean skin, no makeup, lotion, or sunscreen.
Stay well hydrated leading up to your appointment.
You must be off antibiotics for at least 2 weeks before your appointment. If you’ve recently taken antibiotics, please call us to reschedule.

Instructions

Post-Care

Botox / Dysport (Neurotoxins)

No pressure on the areas that were treated for 24 hours (no hats, no chiropractors, no massages, etc.)
Remain upright for at least 4 hours after treatment.
Avoid alcohol and blood thinners for 72 hours.
Rest and avoid exercise for 24 hours.
Avoid excessive heat (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.) for 48 hours.
Apply makeup and skincare upward and outward (away from brows/eyes) during the first 24 hours.
No skin treatments (facials, chemical peels, microneedling, etc.) for 14 days after treatment.
Visible results start to show in 1 week; however, full results between 14 – 21 days.
Schedule any follow-up after 14 days.

SkinVive (HA microdroplet injectable for hydration/skin quality)

Apply a cool compress (wrapped in a clean cloth) for 10–15 minutes at a time if swelling or redness occurs.
Stay well hydrated for optimal results (drink half your weight in ounces every day).
Massage the treated areas for 5 minutes, 5 times a day, for 5 days (“Rule of 5’s”) to evenly distribute the product.
Sleep on your back with your head slightly elevated the first night.
Sleep on clean pillowcases and use fresh towels to avoid bacteria.
No strenuous exercise, excessive heat (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.), and alcohol for 48 hours.
Do not take blood-thinning medications/supplements (ibuprofen, aspirin, fish oil, vitamin E) for 5 days.
Use gentle, non-irritating skincare products (cleanser + moisturizer).
Apply a broad-spectrum SPF daily to protect your results.
Refrain from dental work, vaccines, or other cosmetic treatments (laser, microneedling, facials, peels) for 2 weeks after treatment.
Allow 3–4 weeks for results to fully develop as the skin integrates hydration.
Keep all follow-up appointments as recommended by your provider.

HA Fillers (Juvederm, Restylane, etc.)

Apply a cool compress or ice pack (wrapped in a cloth) for 10–15 minutes at a time to reduce swelling or bruising.
Contact your provider immediately if you experience severe pain, blanching of the skin, dusky/gray discoloration, or vision changes.
May take tylenol/acetaminophen to reduce pain.
May take arnica supplements for bruising.
Sleep on clean pillowcases and use fresh towels to avoid bacteria.
Keep your head elevated and sleep on your back the first 2 nights if possible.
Avoid touching, pressing, or massaging the treated area for at least 48 hours (unless instructed).
Do not take blood-thinning medications/supplements (ibuprofen, aspirin, fish oil, vitamin E) for 5 days.
No strenuous exercise, excessive heat (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.), and alcohol for 48 hours.
Stay well-hydrated and maintain a healthy diet to support healing.
Use gentle skincare and SPF daily to protect your skin.
Refrain from dental work, vaccines, or other cosmetic treatments (laser, microneedling, facials, peels) for 2 weeks after treatment.
Avoid high sodium foods for 2 weeks (sodium increases swelling of filler especially around the eyes).
Allow at least 4 weeks for filler to fully settle before evaluating results.

CoolPeel or CO2 Laser Treatment (Tetra Pro)

Thank you for choosing us for your CoolPeel or CO2 laser treatment! To ensure the best results and minimize risks.

Please follow these pre-care instructions carefully (PDF).

Sculptra (Poly-L-Lactic Acid)

Massage the treated areas for 5 minutes, 5 times a day, for 5 days (“Rule of 5’s”) to evenly distribute the product.
Apply a cool compress (wrapped in a soft cloth) for 10–15 minutes at a time to reduce swelling.
Stay well hydrated and maintain a balanced diet to support healing.
Sleep with your head slightly elevated the first night to minimize swelling.
Sleep on clean pillowcases and use fresh towels to avoid bacteria.
Do not take blood-thinning medications/supplements (ibuprofen, aspirin, fish oil, vitamin E) for 5 days.
Do not apply makeup for at least 24 hours after treatment.
No strenuous exercise, excessive heat (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.), and alcohol for 48 hours.
Use gentle skincare and daily SPF to protect your skin.
Refrain from dental work, vaccines, or other cosmetic treatments (laser, microneedling, facials, peels) for 2 weeks after treatment.
Be patient — results build gradually over several months as collagen develops.
Keep all scheduled treatment sessions and follow-up appointments for optimal outcomes.

PDGF (Growth Factor / PRP-based treatments)

Stay well hydrated to support healing and collagen production.
Keep your head elevated and sleep on your back the first 2 nights if possible.
Sleep on clean pillowcases and use fresh towels to avoid bacteria.
Gently massage area 3 – 4 times daily.
No strenuous exercise, excessive heat (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.), and alcohol for 48 hours.
Do not take blood-thinning medications/supplements (ibuprofen, aspirin, fish oil, vitamin E) for 5 days.
Use gentle, hydrating skincare products (cleanser + moisturizer).
Apply a broad-spectrum SPF daily to protect your skin.
Refrain from dental work, vaccines, or other cosmetic treatments (laser, microneedling, facials, peels) for 2 weeks after treatment.
Avoid high sodium foods for 2 weeks (sodium increases swelling of filler especially around the eyes).
Allow several weeks for full results, as growth factors work gradually.
Attend all follow-up appointments and follow your provider’s treatment plan.

Morpheus8 (RF Microneedling)

Avoid heat exposure (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.) for 48 hours.
Rest and avoid exercise for 24 hours.
Wait 7 days before resuming active skincare (retinol, vitamin C, enzymes).
Sleep on clean pillowcases and use fresh towels to avoid bacteria.
Moisturize regularly.
Continue using Nectar throughout your treatment series.
Wait 5 days before using hydroquinone.
Begin 30+ SPF use after 24 hours and apply daily.
Limit sun exposure for 30 days after treatment.
Keep treated areas covered and protected if exposed to the sun.
Let scabs or brown spots heal naturally (no picking).
No exfoliating or exfoliating services for 2 weeks.

Microneedling

Use a cool compress during the first 24 hours if needed.
Take lukewarm showers and avoid direct heat for 48 hours (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.).
Avoid exercise for 24 hours.
Sleep on clean pillowcases and use fresh towels to avoid bacteria.
Wait 5 days before using hydroquinone.
Wait 7 days before using retinol, vitamin C, or active/enzymatic products.
Keep skin moisturized daily.
Apply 30+ SPF daily and reapply every 2 hours.
Limit sun exposure for 30 DAYS after treatment.
No exfoliating or exfoliating services for 14 days.

Skin Classic (Electrodesiccation)

Gently cleanse the treated area with mild soap and lukewarm water.
Pat the skin dry with a clean towel (no rubbing).
Keep the area moisturized with a gentle, non-active ointment or healing balm (as recommended).
Apply mineral sunscreen daily to protect healing skin.
Allow any small crusts or scabs to fall off naturally (no picking or exfoliating).
Use clean pillowcases, towels, and avoid touching the area unnecessarily.
Expect mild redness, darkening, or scabbing for several days — this is part of the healing process.
Avoid heat exposure (saunas, hot tubs, pools, hot yoga, tanning beds, hot showers, etc.) for 7 days.
No skin treatments (facials, chemical peels, microneedling, etc.) for 14 days after treatment.
Contact your provider if you notice unusual swelling, pus, or prolonged discomfort.

Laser Hair Removal

Apply SPF daily to treated areas.
Avoid sun exposure for 48 hours.
Keep skin clean, cool, and moisturized.
Wait 48 hours before shaving the treated area.
No excessive heat (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.) for 48 hours.
Avoid deodorant for 24 hours after treatment.
Do not exfoliate for 48 hours after treatment.
Follow your treatment schedule for best results.
No dipilatories, waxing or epilation throughout the duration of your treatments.

IPL (Intense Pulsed Light)

Use a cool compress during the first 24 hours if needed.
Take lukewarm showers and avoid direct heat for 48 hours (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.).
Avoid exercise for 24 hours.
Wait 5 days before using hydroquinone.
Wait 7 days before using retinol, vitamin C, or active/enzymatic products.
Allow scabs or brown spots to heal naturally.
Keep skin moisturized daily.
Apply 30+ SPF daily and reapply every 2 hours.
Limit sun exposure for 30 DAYS after treatment.
No exfoliating or exfoliating services for 14 days.

Powder Brow (Permanent Makeup)

For the first hour, blot brows gently every 5 minutes with a kleenex.
Apply a thin layer of A&D ointment twice daily for 3 days.
Day 4 -7 do NOT apply ointment or moisturizer to the brows. Keep brows dry (expect itching during this phase of healing).
Keep the brows dry for a full 7 days.
Use a washcloth or makeup wipe to clean your face to avoid getting the brows wet.
Refrain from using any retinol, vitamin C, exfoliators or brightening products on your forehead for 7 days.
Do not apply makeup around the brow area for 7 days.
Refrain from alcohol for 48 hours.
No exercise and excessive heat (saunas, hot tubs, hot yoga, tanning beds, hot showers, etc.) for 7 days.
Avoid cleaning a litterbox, cleaning horse stalls, dusting, gardening or any other activity that will contaminate the area.
Sleep on clean pillowcases and use fresh towels to avoid bacteria.
Keep your head elevated and sleep on your back the first 2 nights if possible.
Do not sleep face-down or apply pressure to the treated area for 7 days.
Avoid the sun for 7 days. If you are outside for any reason, wear a “wide brimmed” hat and sunglasses.
Allow brows to heal naturally without disturbance.
After 10 days, wear SPF 30+ on your brows.

Teeth Whitening

Drink ONLY water for the first 2 hours post whitening.
Don’t eat for the first 2 hours.
After 2 hours, eat only light-colored foods for the next 24 hours (chicken, turkey, pork, noodles, potatoes, white sauces/cheese, white wine, etc.).
Avoid ALL dark-colored foods and beverages for 24 hours (choose light options instead).
Wait at least 2 hours before smoking or using tobacco products.
Brush teeth gently with plain WHITE toothpaste after 4 hours, and over the next 48 hours continue brushing gently.
Keep gums protected by avoiding whitening or baking soda toothpaste for 48 hours.
Maintain your smile at home with DaVinci’s maintenance products.
Schedule follow-up whitening every 6–12 months.
Manage sensitivity (which may last up to 48 hours) with DaVinci TrueMinerals Desensitizing Gel or a mild pain reliever.

Obagi Blue Peel

Expect redness, tightness, and possible swelling immediately after treatment.
Peeling or flaking will begin within 2–3 days and may last 5–7 days.
Do not pick, peel, or scratch at flaking skin — allow it to shed naturally.
Keep skin moisturized with gentle, hydrating products recommended by your provider.
Use a mild cleanser and lukewarm water; pat dry, do not rub.
Apply broad-spectrum SPF 30+ daily, and avoid direct sun exposure for at least 4 weeks.
Avoid strenuous exercise, excessive sweating, hot tubs, and saunas for 48 hours.
Do not use retinoids, glycolic acid, salicylic acid, benzoyl peroxide, or exfoliating products until peeling has fully resolved.
Avoid waxing, laser, or other skin treatments until cleared by your provider.
Sleep on a clean pillowcase and use fresh towels to reduce bacteria exposure.

Laguna Med Spa Policies

Appointment Reservations

Card on File Requirement

A valid card must be securely stored on file to reserve all appointments.
This card will be used to secure your reservation and for any applicable cancellation or no-show fees.

Updating Payment Information

Clients may update their card information at any time by contacting our office.

Privacy & Security

All card details are encrypted and protected.

Acknowledgment

By booking an appointment, you acknowledge and accept this policy.

Consultation Policy & Deposit

A pre-treatment consultation is required for all new clients and certain procedures.
Duration: 30–60 minutes.
To reserve your consultation, we require a $50 deposit.
If you move forward with a treatment that is performed or booked the same day as your consultation, your deposit will be applied toward your service cost.
If you choose not to book or receive a service that day, the $50 serves as a consultation fee to cover the dedicated time, expertise, and personalized recommendations provided by your provider.
Consultations are not complimentary because they are in-depth, one-on-one sessions with an expert, ensuring you receive valuable, tailored advice whether or not you proceed with treatment.

Laguna Med Spa Policies

Scheduling Policies

Cancellations or Appointment Changes

24-hour notice required for all skincare, laser, and injectable services under 2 hours.
48-hour notice required for permanent cosmetics and appointments over 2 hours.
Fees:
- $100 for facials, consultations, and follow-up appointments (2-week Botox touch-up, 30–60 day permanent makeup touch-up).
- $200 for injectables, permanent cosmetics, laser services, and appointments over 2 hours.
No exceptions.

Late Arrivals

Late arrivals shorten your treatment time. Services will end at the scheduled time, and you will be charged in full.
Clients arriving 15+ minutes late may be refused service and charged the late cancellation fee.

Rebooking

No fee if notice is given within the required cancellation window.
Late cancellations must be paid in full before rebooking.
Clients with 2+ late cancellations or no-shows must prepay in full at the time of booking.

Laguna Med Spa Policies

Guest Courtesy Guidelines

Silence Electronics

Please silence phones, laptops, and devices to maintain a tranquil atmosphere.

No Children Allowed

Children are not permitted in the spa. Guests arriving with children will need to reschedule.

Minors Receiving Treatments

Clients under 18 must have a parent or guardian present.
A signed consent form is required prior to treatment.

Skincare Product

Refund Policy

At Laguna Med Spa, we proudly carry only the best medical-grade skincare lines on the market. We firmly stand behind the effectiveness, quality, and proven results of every product we offer. Our commitment is simple: to bring our clients only the absolute best in skincare — products we trust, backed by science, and chosen to deliver real, visible results. Because your skin deserves nothing less.

Your skin is our priority — and so is your peace of mind.

Refund Policy

Due to the nature of skincare products and for hygiene reasons, we only offer refunds under the following conditions:

If an allergic reaction occurs (proof such as medical documentation or clear photos may be required)
If the product bottle is defective or malfunctioning upon arrival (e.g., broken pump, leaking bottle)

If you experience either of these issues, please contact our customer service team within 7 days of receiving your order, and we will be happy to assist you.

Treatment Delegation

We are committed to providing safe and effective treatments under the delegation of our medical director, Dr. Melissa Milan, MD. In accordance with Colorado state regulations, we disclose that certain treatments may be performed by licensed estheticians and/or nurses who have received specialized training and certification in their respective fields. Crystal Harmon, Kylee Bottin, Ripen Boparai, Kaylene Smith, Lauren Mielnicki, Jazmine Taylor, and Kelsey Steinert have all undergone rigorous education, hands-on training, and continuous professional development to ensure the highest standards of care. All service providers listed above have been thoroughly trained in the techniques, safety protocols, and best practices required for these delegated procedures.

Melissa Milan, MD
720-392-5252
DR 0056480

To file a complaint:
https://apps2.colorado.gov/dora/licensing/activities/complaint.aspx

What Our

Clients Say

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ST

Laguna Med Spa is Great. I had Hydrofacial by Jazmine and i love it. she did absolutely great job.

— ST

HS

Ripen is the BEST. Would highly recommend!

— HS

JG

I love going to Laguna Medspa all the girls here are wonderful, professional, and helpful

— JG

MK

My favorite place to visit!! I have been seeing Crystal for probably a decade now and have recently been seeing Kaylene . Kaylene is such a knowledgeable injector! I trust them all to help me age gracefully ! Love everything about Laguna!! ❤️💕

— MK

Kelsey was amazing! Had the hydrofacial and dermaplane and I’m looking and feeling great!

— AD

ML

Ripen is amazing! She does such a fantastic job and makes you feel amazing!!

— ML

MC

Kaylene is amazing!!

— MC

HO

I had an incredible experience at Laguna Med Spa, and I can’t say enough great things about Ripen, my injector for Dysport! From the moment I walked in, the staff was welcoming, professional, and made me feel completely at ease. The space is clean, modern, and calming—exactly what you want in a med spa.Ripen was not only highly knowledgeable, but also incredibly attentive and patient. She took the time to listen to my concerns, answer all of my questions, and explain the treatment in detail. Her technique is gentle and precise—I barely felt a thing! Within a few days, I started to notice the smooth, natural-looking results I was hoping for. No frozen look, just a refreshed, well-rested version of myself.I truly trust Ripen’s expertise and eye for aesthetics. She’s one of those rare providers who blends skill with artistry, and I’ll absolutely be coming back for future treatments. Highly recommend both Laguna Med Spa and Ripen to anyone looking for Dysport or any other injectable treatment!

— HO

Angie

I would highly recommend the professional service at Laguna Skin Care.

— Angie

Melanie

I have combated very frustrating issues with my skin throughout my entire life. I tried numerous estheticians, products and treatments. After one session with Crystal and using her suggested (reasonably priced) product, I am ecstatic with my results! I have received several compliments on skin, and couldn’t be more grateful for her expertise. She is extremely caring, understanding and truly wants to help meet your individual needs. It was wonderful!

— Melanie

Andrew B

Very well run and highly professional. This was my first time getting any kind of skin treatment and Ripen was incredibly helpful in walking me through the process, explaining all of my options, and making me feel comfortable. Very happy with the experience.

— Andrew B

Laurie R

I have been a client of Crystal and Laguna Med Spa since 2014. I’ve had many treatments over the years and find everyone to be professional and helpful. From injections to skin treatments, their emphasis is to enhance natural beauty and not to look “overdone”. I wouldn’t think to go anywhere else for my Botox or skin treatments.

— Laurie R

RJ

My experience with Laguna Med Spa was incredibly positive. As I was a new patient, staff took the time to explain options and procedures. The results were what I had hoped for. I highly recommend Laguna!

— RJ

Sandy

I recently had a powder brow appointment with Jazmine, and I am thrilled with the results! She did an amazing job on my brows, exceeding my expectations. Jazmine’s expertise and attention to detail are evident in her work. The entire experience was fantastic, from the welcoming atmosphere to the professional care. I highly recommend Jazmine and Laguna Med Spa for anyone seeking top-notch beauty services.

— Sandy

David B

Wow! What a difference one day at Laguna Med Spa made! They did some great treatments that took off years of my aging in one day! Being a man I was reluctant to go into a “spa” but they knew exactly what to do and I trusted the team to guide me through this process because I have no idea what half this stuff does! Can’t wait to go back for my next treatment!

— David B

Agnieszka

Thanks, Crystal, for making me to look great. I love it.

— Agnieszka

KC B

Crystal and Her Team are the Best!!! I have had several procedures, Micro Blading and Powder Brows (which I LOVE!!!!!), Hydro Facial and Micro Needling. From the very first consult through follow up they were Professional, Concerned, Friendly and Supportive! I HIGHLY recommend!!!!

They took care of face spots like MAGIC

— KC B

Lydia

Ripen was awesome!! She took care of face spots like MAGIC- the Skin Classic! It was wild to watch!! Everyone here is so friendly and informative. Come here if you want to look fabulous! 😉 I highly recommend Laguna. You will be treated like gold!

— Lydia W

Dawn H

I have been a client at Laguna Medspa for over a year now and all of the ladies are absolutely wonderful. I’ve had combo powder brow done with Kaley and she is so skilled and professional and has transformed my face. Rippen is terrific at Botox and facials and Jasmine is absolutely the sweetest at the front desk. I would never go anywhere else in the Parker area. I highly recommend Laguna. You will be treated like gold! All the ladies are wonderful here.

— Dawn H

Margaret B

I have been going to LMS for over a year now. I have had dysport and Morpheus and have seen incredible results! My esthetician is Ripen and she does a wonderful job, she is so personable and listens to my wants with giving great advice on what my next steps are to get my results I am looking for! All the ladies are wonderful here. If you are looking for a med spa that makes you feel good about yourself and greats you with warm welcomes this is the place! I’m very happy with my experience at Laguna.

— Margaret B

Debbie L

Very happy with my experience at Laguna. Jessica does a wonderful job personalizing my treatments to my skin needs and goals. The front desk staff is always welcoming, and the facility is spotless with a comfortable aesthetic. Always happy to go in for a visit. Customer service is outstanding. This place is a definite gem.

— Debbie L

Nicole A

OMG! This place is heaven on earth !! I wake up every morning thanking them for making me look sooo much better !! Chrystal the owner, and Kylee, my artist, are two of the most delightful people ! Customer service is outstanding .. Leeah at the front is so dang nice I feel like I have known her all my life ! This place is a definite gem! Highly recommend booking an appointment at Laguna Med Spa!

— Nicole A

Ali H

Ripen was so amazing! She gave me a facial and advice on my skincare routine. I have my next service booked. I’m really looking forward to seeing her again.

Each service was explained in detail upfront and carried out perfectly.

— Ali H

Nicole A

— Nicole A

Laguna Med Spa • Beauty As An Art

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